Refund Policy

💳 Refund Policy – Digi Elite Store

Thank you for shopping at Digi Elite Store. We take pride in providing high-quality digital products for graphic designers, video editors, and content creators.

❌ No Refunds or Returns

Please note that all sales of digital products are final.

Once a product has been purchased and delivered, we cannot issue refunds, exchanges, or returns, as digital goods cannot be “returned” in the same way as physical products.
By completing your purchase, you agree to this no-refund policy.

📌 Exceptions

Refunds will only be considered under the following rare circumstances:

If you were charged more than once for the same order (duplicate payment).
If you did not receive access to your purchased product due to a technical error on our side.

In such cases, please contact us within 7 days of purchase with proof of payment so we can review your request.

📌 Customer Responsibility

Before purchasing, please make sure to:

✅ Carefully read the product description.
✅ Check software compatibility (Photoshop, Illustrator, Premiere Pro, Canva, etc.).
✅ Ensure you have the necessary tools and skills to use the product.

Since these are instant digital downloads, we cannot be responsible for:

Incorrect product selection.
Incompatibility with your device/software.
Change of mind after purchase.

📌 Need Help?

If you face any issues with your purchase (such as download errors or file corruption), please contact us and we’ll make sure you receive the correct files.

📧 Email: digielitestore@gmail.com
📱 WhatsApp: +94 70 447 5184

⚡ Digi Elite Store – Delivering quality digital products with trust and transparency.